My assumptions are that: You have some basic knowledge of training. Or you may have experience in the training field as an instructor. You might have developed instructor-led training or printed training manuals. YOu would…

While catching the early morning news at the gym today, I was astonished to hear the headline that Starbucks is closing nationwide for three hours to train its 135,000 store employees on the art of…

If you are interested in succeeding in the area of business, it is essential that you are well educated in the area of effective communication skills. While many individuals seem to be born natural communicators,…

There have been dozens of references about unique corporate cultures and why some of them work better in certain situations. There are names being tossed around, some of them seem to be made up on…

What was long thought of a desperate approach to failed leadership, executive leadership coaching has made its way into many “successful” businesses as a mainstay. IBM for instance, has permanent staff whose role is strictly…

Recently I helped a small business owner totally re-write his marketing and business plans. The owner was grateful for the new copy, but expressed a concern that he may have issues writing copy for marketing…

There are an array of principals that corporate trainers are trying to help executives understand during their seminars, but they really want to get to the root of why the current state of affairs at…

Training has always had the same problems facing it, the main one being time constraints. Organisations have recognised that personal development is needed to get the best out of employees to make them more efficient,…

This may come as a shock to a lot of business owners but it is true! Most training does not work! Some companies spend hundreds, thousands and even millions of pounds or dollars on training…

One of the chief benefits of booking on-site (in-house) training, as opposed to sending your people off to a training centre to attend a pubic course, is that the training can be customised to suit…

Q The real question is – how long will your audience pay attention? A In business, or business presentations, timing is everything, according to Christina Kaya, who heads Kayaco Seminars, specializing in communication skills development…

If you are a baseball fan, then you are familiar with the 6-4-3 double play. The shortstop fields the ball, tosses it to the second baseman who tosses it to the first baseman. But what…

Canadians are increasingly part of a global world. Canada itself is a fascinating mix of different cultures and ethnic backgrounds. This diversity brings a richness that offers opportunities for both occupational and personal growth. It…

There is no argument that today’s executive is effective to the degree that he or she is able to communicate with other people. The executive has to be able to speak to other people–one-on-one or…

As with any other new product or service, people are skeptical about trying them. They want to wait until more people they actually know personally have tried a particular device and can give them some…

The majority of office employees use software applications from the Microsoft Office suite. Although they use such programs as Excel, Word and PowerPoint regularly it is common to find that they will have undertaken no…

When you are trying to grow your business during those first few years, the ability to turn prospects into customers and to keep customers satisfied with your products and services is MISSION CRITICAL. However, some…

“What You Tolerate Becomes Your Standards.” This is a critical management philosophy that will assist you in driving high performance. When your employees are not performing, here are the steps to take to analyze why…

A lot of businesses find themselves faced with some serious issues when it comes to training. Hiring a single training manager or even a team of trainers isn’t always cost effective, but there are ways…