When practicing in therapeutics, many homeopaths, nutritionists, and holistic therapists aim to provide the best experience for their clients through the addition of alternative home care products to their therapeutic lines. These retail products can…
How I Waited Upon 120 People for Breakfast One Morning
As a waiter you should always be ready for the unexpected and be ready to adapt to any situation. The restaurant can be slow one moment and all of a sudden a bunch of people…
Tips On How To Achieve Success In Customer Service
If you are ambitious to be successful in the field of business, you must be aware of the fact that customer service is one of the main factors, which plays a great role in bringing…
The Key Component To Having A Successful Business Relationship
We interact with people every day in both our professional life as well as our personal life. These relationships are on various levels and may take on different aspects ranging from casual conversations to complex…
Knowing And Understanding The Products You Sell Is Critical
If there is one constant in the world of beauty, it is that the consumer knows what they want and expects to receive just that. But, what do you do in the health and beauty…
Use This One Essential Strategy for Relationship Selling
What does love have to do with sales? Any time you have a relationship with someone, you are selling yourself and putting your integrity on the line. Relationship selling takes on a multitude of forms….
Avoiding Feast And Famine Periods In Your Health And Beauty Business
There are three main goals in most businesses… Firstly to attract potential clients. Secondly to convert those potential clients into actual clients by getting them to book or buy from you. And thirdly to cultivate…
Trickle Down Customer Service Training
Everyone can make a difference in customer service. Every employee and every person. Whether your job is the CEO of a multi-million dollar company or the janitor of a mom and pop, you are invaluable…
Improve Your Customer Service And Retain The Customers You Have
Crappy customer service is everywhere: unmanned checkout counters, personnel wandering about, employees chatting or text messaging on their cell phones . . . as a partial list. Poor service has become the norm rather than…
Do You Use Customer Satisfaction Surveys?
Do you have customer satisfaction surveys in place? If you don’t, we highly recommend that you do. In a recent report from BenchmarkPortal, the top 3 post-call survey methods were: 1) Live telephone interviews 33.7%…